Concierge Services Is Here To Help

Concierge Services at The Grand Resort specializes in creating the most memorable experiences for our guests. We are happy to help with booking tee times, dining reservations, shuttle requests, Spa and Salon appointments, recommending special gift ideas, floral arrangements, and answering general questions.

Our Concierge Team is ready to assist with any of these services:

  • Restaurant Reservations
  • Spa and Salon Reservations
  • Golf Tee Time Reservations
  • Packages and Experiences
  • Cabana Reservations
  • Avalon Property Tours
  • Floral Arrangements
  • Room Amenities
  • Room Decorations
  • Itinerary Planning
  • Local Attraction Recommendations
  • Special Requests

Contact Us

  • 330-856-1900 extension 1128
  • Hours of Operation: Monday through Sunday 9 am – 8 pm
  • Email special requests and questions to:

Reserve a Table

Business Center

  • Open 24 hours per day

Business Center Services

  • Copies
  • Faxing, Scanning, Emailing
  • Business Suite with PC Computer

Need to ship something to the Resort before your stay?

No problem, our secure Bell Hop station will hold your package and deliver to your room on your arrival date.
Inbound Package Address
(Recipient’s First and Last Name ) – The Grand Resort Guest
The Grand Resort
9519 E. Market Street
Warren, Ohio 44484

Gift Certificates

The Grand Resort Gift Certificates may be purchased at any time by calling 330-856-1900 extension 1128. The concierge agent will process the order and leave the Gift Certificate under the hotel guest name
specified at the Guest Services Desk or mailed to the billing address used to purchase the certificates.

The Boutique

Looking for an unique souvenir to bring back home with you? Check out our Boutique located next to the Concierge desk. We specialize in selling Brighton Jewelry, Oakley Sunglasses, Tica Leather and so much more!

Room Amenities

Create an extraordinary stay and indulge in our in-room amenities. Check out the menu listed below. Not seeing what you are looking for? Contact us for special requests at